MEMBANGUN KEPUASAN KARYAWAN HOTEL MELALUI GAYA KEPEMIMPINAN DAN PENGEMBANGAN KARIR (Studi tentang faktor penentu kepuasan karyawan Hotel Berbintang di Bandung)

Abstract

This research objective was focused to the effort in explaining about the leadership style, career development, and employee’s satisfaction as well as explaining the influence of leadership style and career development towards employee’s satisfaction at a five Star Hotel in Bandung. The research methods is descriptive and verificative methods by Path Analysis. The populations are all employess at a five Star Hotel in Bandung. The sample measure is 61 employess. The results show that there is a significant impact from leadership style and career development towards employee’ satisfaction both individually and grouply. Based on the result analyse the data inferential that hypothesis raised in this research by empiric is acceptable and perhaps this matter will be more strengthen theory explaining three variables involved.