KEBIJAKAN DAN STRATEGI TEKNOLOGI INFORMASI DANA PENSIUN LEMBAGA KEUANGAN

Frieyadie Frieyadie, Yoyoh Yoyoh

Abstract


The purpose of this study were: to analyze the policy and information technology strategies by using SWOT
analysis, Balanced Scorecard, and Value chain. In making recommendations on policy and strategy
information technology financial institution pension funds. Based on the analysis of balanced scorecard and
strategy mapping analysis Tugu Mandiri Pension business, generated: perfective financially, has a goal,
namely: to increase profits, enhance, and reduce revenue costs. perfective customers, has a goal, namely:
Increase market share or corporate group of customers, maintain customer, speeds the claims process, ease
and speed the process of payment of dues, and ease of data exchange. perfective customers, has a goal,
namely: do the RB in the process of membership, Do Rural Banks in the process of Claim. Speed up response
from the investment adviser to the investment committee for the optimal type of investment information, and
provides a variety of products. perfective Learning, Growth and Human Resources, namely: Getting the
marketing of competent human resources. Getting HR Claim competent. Increased commitment to marketing.


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